Viomi robot vacuums use advanced sensors to help you clean your home safely and efficiently. However, these sensors can sometimes malfunction and generate error messages. This article provides information on how to troubleshoot Viomi robot vacuum sensor errors.
Steps to follow
Identify the sensor error
Some common sensor errors you may encounter with Viomi robot vacuums include:
- Lidar sensor error: This error indicates that the robot vacuum’s laser sensor is not working properly.
- Collision sensor error: This error indicates that the robot vacuum’s collision sensors are not working properly.
- Drop sensor error: This error indicates that the robot vacuum’s drop sensors are not working properly.
- Fan sensor error: This error indicates that the robot vacuum’s fan sensors are not working properly.
- Other sensor errors: There may be other sensor errors you may encounter with Viomi robot vacuums.
If your robot vacuum is generating a sensor error, you first need to identify the type of error. To do this, carefully read the robot vacuum’s error message. The error message may indicate the sensor that is causing the problem.,
Try simple solutions to fix sensor errors
Some sensor errors can be resolved with simple solutions. For example, if you are experiencing a lidar sensor error, try placing the robot vacuum in a clear area. Remove any obstacles in front of the robot vacuum and avoid anything that could block the view of the laser sensor.
If you are experiencing a collision sensor error, try cleaning the robot vacuum’s collision sensors. If the sensors are covered in dust or dirt, they may not be working properly.
If you are experiencing a drop sensor error, try cleaning the robot vacuum’s drop sensors. If the sensors are covered in dust or dirt, they may not be working properly.
If you are experiencing a fan sensor error, try cleaning the robot vacuum’s fan. If the fan is covered in dust or dirt, it may not be working properly.
Try more complex solutions to fix sensor errors
If simple solutions don’t work, you may need to try more complex solutions. For example, if you are experiencing a lidar sensor error, try calibrating the robot vacuum’s laser sensor.
If you are experiencing a collision sensor error, you can adjust the robot vacuum’s collision sensors. If the sensors are too sensitive or not sensitive enough, this may resolve the issue.
If you are experiencing a drop sensor error, you can adjust the robot vacuum’s drop sensors. If the sensors are too sensitive or not sensitive enough, this may resolve the issue.
If you are experiencing a fan sensor error, you can replace the robot vacuum’s fan. If the fan is faulty, this may resolve the issue.
Reset the robot vacuum to factory settings
If nothing else works, try resetting the robot vacuum to factory settings. This will erase all of your settings and recordings, so make sure to back up all of your important data before taking this step.
To reset the robot vacuum to factory settings, follow these steps:
- Turn off the robot vacuum.
- Find the reset button on the bottom of the vacuum.
- Press and hold the button for about 10 seconds with a needle or thin stick.
- When the robot vacuum restarts, it will be reset to factory settings.
- Take the robot vacuum to a repair shop
If the above steps do not resolve the issue or you need more technical assistance, you can contact the authorized service center if your product is under warranty.